Help Center

Shipping (7)

• Shipping from one residential address to another
• Drop shipping items
• Using your collect shipping account
• Shipping to a Freight Forwarder
• Item weight vs dimensional weight
• Handling Costs

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Returns (1)

• Return or exchange an item

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Billing & Payments (4)

• Accepted payment methods
• Paying via Wire Transfer
• PayPal as Payment Methods
• Declined payment instructions

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Orders (4)

• How to cancel an order
• Checking Order Status
• Government and Military Orders
• Saving with Flexible Assembly

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Website (6)

• Viewing your order history online
• The Item that I am viewing does not have any information.
• Tracking your order online
• Update Account Information
• Cannot access account
• Items sold separately

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Taxes (2)

• Applying a Resale Certificate to an order
• Understanding sales tax

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