Viewing your order history online
Question: How do I see my order history? Answer: You can view your order history by accessing the my account section of the website. Upon logging into your account, go to Purchases > Purchase History. Downloading your Invoice You can download your invoice by going to the Purchase History, selecting an order and then click…
Paying via Wire Transfer
Question: Why do I have to pay wire transfer if it is going to a US address? Answer: Due to the rise in fraudulent orders online, Flexible Assembly Systems has implemented an aggressive Anti-Fraud system that is administrated by their team of Online Fraud Specialists (OFS). Such orders that would enable a wire transfer would…
Using your collect shipping account
Question: Why I can’t I use my own shipping account online? Answer: You will be able to use your shipping account, after your order has been placed. In the order comments section, please note which shipping out you would want to use. Your order will be adjusted accordingly. If you were unable to write your…
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